Privacy Policy
Effective date: October 15, 2025
Pro Logica AI ("Pro Logica AI," "we," "us," or "our") builds and operates software and AI products for our customers. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our websites, contact us, or use our products and services.
By using our services, you agree to this policy. If you do not agree, please do not use our services.
Scope
This policy covers personal information processed by Pro Logica AI through:
- Our websites and landing pages
- Product dashboards, portals, and APIs
- Sales, support, and recruiting interactions
- Marketing programs and events
It does not apply to third party services that have their own policies.
Information we collect
Information you provide
- Contact details: name, email, phone, company, role
- Account data: username, password, preferences
- Business content: messages, project briefs, support tickets
- Payment and billing data: billing address, transaction information
- Job applicant data: resume, portfolio links, work history
Information we collect automatically
- Usage data: pages viewed, app events, clicks, referring pages
- Device and technical data: IP address, browser, device type, OS, language, time zone
- Cookies and similar tech: session identifiers, analytics tags
Information from third parties
- Integrations you connect: for example, cloud storage, CRM, payment providers
- Lead and marketing partners: business contact information
- Security and compliance partners: risk and verification signals
We collect only what is needed to operate, improve, and secure our services.
How we use information
- Provide and improve the services you request
- Create and manage accounts, authenticate users, and prevent fraud
- Process transactions and send service communications
- Deliver customer support and resolve issues
- Measure performance, run analytics, and improve user experience
- Operate and secure infrastructure, detect, prevent, and respond to security events
- Comply with legal obligations and enforce our terms
- Send product updates and marketing communications where permitted
We may de‑identify or aggregate data for analytics and product improvement. We do not attempt to re ‑identify aggregated data.
AI specific processing
Some features rely on AI models. We may process inputs and outputs to provide the feature, improve quality, monitor for abuse, and ensure safety. We apply access controls, retention limits, and redaction where appropriate. Unless you give written permission, we do not use your confidential training data to build general models for other customers.
Legal bases for processing (EEA, UK, Switzerland)
Where required, we rely on one or more of the following:
- Contract performance
- Legitimate interests such as security, product improvement, and customer support
- Consent, where you choose to opt in
- Legal obligations
You may withdraw consent at any time.
Cookies and tracking
We use cookies and similar technologies to keep you signed in, remember preferences, and measure usage. You can control cookies through your browser settings. If you block cookies, some features may not work. We do not respond to Do Not Track signals.
How we share information
We share personal information only as described below:
- Service providers and processors. Hosting, storage, email, analytics, security, support. These parties process data under our instructions and obligations of confidentiality.
- Integrations you enable. If you connect a third party account, we will share relevant data to deliver that integration.
- Business transfers. In a merger, acquisition, or asset sale, information may be transferred subject to this policy.
- Legal and safety. To comply with law, enforce terms, protect rights, safety, and security.
- With consent. We will share for other purposes only if you ask or consent.
We do not sell personal information. We do not share personal information for cross context behavioral advertising.
Data retention
We keep personal information only as long as needed for the purposes stated in this policy, to meet legal or accounting requirements, to resolve disputes, and to enforce agreements. When retention is no longer required, we delete or de‑identify the data.
Security
We use administrative, technical, and physical safeguards to protect personal information, including access control, least privilege, encryption in transit, secret management, logging, and regular reviews. No method of transmission or storage is perfectly secure. If we learn of a breach that affects your information, we will notify you when required by law.
International transfers
We may process and store information in the United States and other countries. Where required, we use appropriate safeguards for international transfers, such as standard contractual clauses. You may contact us for more details.
Your privacy rights
Depending on your location, you may have the right to:
- Access a copy of your personal information
- Correct inaccurate or incomplete information
- Delete personal information
- Restrict or object to certain processing
- Port your data to another service
- Opt out of marketing communications
- Appeal a decision when we deny a request
To exercise rights, email privacy@prologica.ai. We may need to verify your identity before responding. You can opt out of marketing emails at any time by using the unsubscribe link or emailing us.
Additional notices for California residents
We provide the following categories of information to service providers for business purposes: identifiers, commercial information, internet or other electronic network activity, geolocation approximations, and professional information. We do not sell personal information and we do not share personal information for cross context behavioral advertising. You have the right to know, delete, correct, and limit the use of sensitive personal information where applicable. Authorized agents may submit requests with valid proof of authority. We will not discriminate against you for exercising your rights.
Children’s privacy
Our services are not directed to children and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate action.
Third party links
Our sites may link to third party services. Their privacy practices are governed by their own policies. Please review them before sharing personal information.
Changes to this policy
We may update this policy to reflect changes in our practices or the law. If the changes are material, we will provide a prominent notice. The “effective date” at the top shows when this policy last changed.
Contact us
If you have questions or requests, please contact us:
Email: privacy@prologica.ai
General support: support@prologica.ai
Mailing address:
Pro Logica AI
120 Newport Center Drive, Suite 100
Newport Beach, CA 92660
United States
We are committed to protecting your privacy and to handling personal information with care and transparency.